Microsoft business solutions consultancy
Business systems that fit how your organisation actually works.
Zayntech designs, builds and supports Microsoft business solutions — CRM, case management, finance and automation — for businesses, charities and public sector teams across the UK.
Where we usually start
- Spreadsheets and inboxes doing the job of a CRM
- A Microsoft system nobody fully uses
- Teams re-keying data between disconnected tools
Services
The Microsoft stack, set up properly
From a first implementation to rescuing one that has stalled, we cover the full lifecycle.
Project recovery
Stuck after a big investment with a mainstream partner?
We review where your Microsoft project has stalled, agree what is needed to finish it, and help you get over the line — without starting again.
Dynamics 365 Sales and Customer Service
CRM implementations covering pipelines, accounts, cases, service levels and customer portals.
Case management on Dataverse
Bespoke model-driven apps for referrals, caseloads, support plans and outcome tracking.
Power Platform
Power Apps, Power Automate and Power BI to replace manual processes and give leaders live reporting.
Business Central and Finance
Finance and operations systems connected to your CRM, so sales, invoicing and reporting share one record.
Integration and Microsoft 365
Connecting Dynamics to Outlook, Teams, SharePoint, Azure and the third-party systems you already rely on.
Support and optimisation
Ongoing support, health checks, training and improvements for systems that are live but under-used.
Our accelerator
Charity Impact
A CRM built for charities on Microsoft Power Platform and Dataverse. It gives you a working foundation to configure, rather than a blank page to build from — so you get to a usable system faster and for less.
Charity Impact is in development. Get in touch to hear more or to be among the first to see it.
Register your interestCase management
Follow each person from first enquiry through to completion.
Outcome measurement
Configurable outcomes that track each person's progress over time.
Employers and funding
An employer engagement pipeline and a log of funding applications.
Trustee and funder reporting
Programme and outcome reports ready for trustees and funders.
How we work
Four stages, with working software early
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Discover
We map your processes, data and users before recommending anything.
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Design
A clear solution design and plan, scoped to what you need now.
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Build
Short build cycles with regular demos, so you see progress every couple of weeks.
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Adopt
Training, go-live support and follow-up so people actually use the system.
Who we help
Built for organisations doing work that matters
Most of our work is with non-profits, but whether you manage service users, clients or customers, the challenge is the same: one accurate record, shared by everyone who needs it.
Our speciality
Non-profits and charities
Our founder Fahad Nadeem has spent 13 years helping non-profit organisations streamline their processes cost-effectively, from case management and referrals to impact reporting for funders.
Growing businesses
Moving off spreadsheets onto a CRM that scales with you.
Employment and support providers
Shared platforms so partners can coordinate support and track progress for each person.
Public sector teams
Secure, accessible systems that meet data protection requirements.
About Zayntech
A specialist team, not a big-firm overhead
Zayntech was founded in 2017 and is led by Fahad Nadeem, who has spent the last 13 years helping non-profit organisations streamline their processes in a cost-effective way.
Many organisations come to us when they feel stuck after a large investment with a mainstream partner. We work out what is holding the project back and help them get over the line.
Built on standard Microsoft tools
We use standard Microsoft features before writing custom code, so your system stays supportable.
A UK point of contact throughout
One named consultant from first call to go-live and beyond.
You own what we build
Full documentation and admin access are handed over, so you are never locked in.
Got a system that isn't working for you?
Book a free 30-minute call. Tell us a little about what you have and what's getting in the way, and we'll get back to you to arrange a time.